Communications Software
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Compare the best Communications software currently available using the table below.
Communications Data Group
CDG's MBS and BDS-I solutions offer scalable, accurate billing and operational support solutions for voice, video and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, CABS, Mediation, Customer Care, Plant, Trouble, Service Provisioning, E-Care, Task Management, CRM Prospects, and third-party financial, mapping and facilities management products. Service bureau, online and licensed options are available.
ClarityTel
When you're looking for cost-effective, easy-to-use phone system solutions for your business, turn to ClarityTel. A trusted provider of advanced phone systems in the cloud, ClarityTel helps organizations meet their communication needs at a fraction of the cost of a traditional landline. Get the next generation of VoIP phones with ClarityTel.
RingCentral
RingCentral Contact Center is an omnichannel, cloud-based contact center solution that helps improve the overall call center experience. Equipped with intelligent IVR, self-service options, and integrated with smart routing functionality and unified communications capabilities, RingCentral Contact Center helps optimize staff scheduling, improves call center efficiencies, and increases customer satisfaction. RingCentral Contact Center’s industry-leading tools enable customers to connect more quickly and easily with the agent who can best handle their needs. The platform offers various third-party integrations that include Google, Salesforce, Zendesk, Box, and other popular CRMs. With RingCentral Contact Center, users can choose their preferred mode of communicating with the company, such as chat, SMS, social media, voice, and more.
LogMeIn
Rescue by LogMeIn is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs.
Podium
Centralize all business reviews from across different platforms with Podium, an online review solution. Podium allows users to see their reviews and gain more customer feedback for quick and better-informed decisions. Podium can be accessed through its free iOS and Android app for sending review invitations, check analytics, and manage existing reviews.
RingCentral
Integrated video conferencing, screen sharing, and messaging for teams big and small. Work from anywhere with RingCentral Video. HD voice and video. Feel like you’re in the room with carrier-grade voice and video and an industry-leading 99.999% uptime. No downloads. Join and host meetings with a click from your browser or the RingCentral app—it’s that easy. Anywhere, any device. Connect on any device, and switch live meetings between your phone or desktop with one tap. Protect every meeting with comprehensive enterprise-grade security. RingCentral's security controls are externally verified so you don't have to take our word for it. Whether you're joining a meeting from your browser or the RingCentral app, every conversation is private and secure. Get more done before, during, and after meetings with fully integrated messaging and a modern business phone system.
CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.
Communique Conferencing
Communique Conferencing's enterprise-grade, cloud-based, virtual conference platform functions as a traditional off-line trade show translating exhibit halls, booths, presentations & networking into a highly customizable 3D virtual environment.
Brosix
Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and guarantee data privacy. Team networks take just minutes to set up, so businesses can immediately begin reaping the benefits of their all-in-one, and fully administrable communication network.
CallHippo
CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Convoso
Convoso is the leading innovator of cloud-based omnichannel contact center software. Our call center customers report dramatic increases in contact rates of 30% and more, giving them higher conversions and significantly improved ROI. The Convoso system works best with 10 or more seats, and scales efficiently to over 1000 seats to meet enterprise level requirements. See for yourself with a live demo how Convoso can help to boost the productivity of your call center.
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst maintaining compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
UltraSMSScript
UltraSMSScript is a fully featured, WHITE LABELED SELF-HOSTED, SMS Software platform designed to serve startups, SMEs, ad/media agencies, and marketing providers. Pay for the text messages at WHOLESALE rates while UltraSMSScript is a 1-TIME FEE! UltraSMSScript is the ultimate turn key SMS software platform and can be used as a white label solution for ad and media agencies, marketing providers, and companies serving their own local clients. With our text messaging software platform, you can service an unlimited number of client accounts with our Level 4 and ULTRA plans and manage these accounts from a very easy and intuitive administration panel giving you complete control. Experience many features such as Bulk SMS, Mobile Coupons, 2-Way SMS Chat, Appointment Reminders, Drip Autoresponders, SMS Scheduling, Recurring Messages, Birthday SMS Wishes, Polls, Contests, Online Fax, Website Signup Widgets, SMS Punch Card Loyalty Rewards, Kiosk Builder and much more!
1Point Interactive, LLC.
1PointMail, a cloud-based email marketing solution, allows users to improve their email marketing return on investment (ROI). With 1PointMail, users can optimize marketing campaigns, manage lists, track campaign results in real time, and enhance email deliverability. 1PointMail allows users to upload lists, create newsletter templates, and send dedicated messages to their customers. 1PointMail also enables users to create sub-accounts for multiple users and customize them by giving them assignment permissions.
Airmeet
The all-in-one platform to host immersive events online, connect with your community and share ideas with the world. Airmeets are designed to help you do more, engage more & grow more! Crafted with the focus to host both small meetups & large summits, with features that scale with your community. An immersive experience for each & every participant. Works on all modern browsers & devices without any software downloads for a zero-hassle experience for participants. Focus on your event, let us do the heavy lifting. Publish online events, manage registrations, onboard speakers, accept payments, partner with sponsors, engage participants, enable networking and go live like a pro. Phew! Keep your events truly private and have full control over your participants & their interactions. We’ve built security & scalability at the very core of our platform.
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user
3CX LTD
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud.
Five9
Five9 is a top-tier cloud-based Contact Center software, with features that manage inbound, outbound, blended or multi-channel contact centers. In addition, the platform offers IVR with speech recognition, multi-channel ACD, predictive dialer and customer relationship management (CRM) integrations, and built-in call recording, along with agent scripting and quality monitoring components. The software is available as a web-portal or downloadable Java-based application, which only needs Internet-ready computers and headsets to get started.
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centres (sales and customer service teams). 25+ integrations with favourite CRM, helpdesk or e-commerce tools as Shopify, SalesForce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
Balto
Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. 1. Live Call Guidance Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. 2. Dashboard Suite Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. 3. Always Optimizing Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals.
Pexip
Pexip simplifies complex video conferencing to empower organizations to meet, regardless of location or technology. Our scalable, cloud-based platform helps companies integrate traditional video systems, Microsoft and Google collaboration solutions, and business-grade video meeting and calling solutions that work with any device. Customers can deploy Pexip on their own privately-hosted servers, in their cloud of choice (Azure, Google Cloud or AWS), as a hybrid, or as a service.
QualityUnit
Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 40+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.
Accelevents
Your affordable, All-in-one and easy to use Virtual Event Software for any type of event including performances, conferences, tradeshows, expos, and more. Accelevents is known for ease of use and live 24/7 support. The platform offers robust virtual event hosting features including ticket sales, live streaming, live chat & polling, virtual exhibitor booths, breakout sessions, A.I. powered networking, gamification, and more. Whether hosting an event for 100 people or 100,000+ Accelevents will allow you to create a virtual experience that your attendees remember. They also provide a built-in production studio or you can bring your own. The A.I. based networking tools ensure that your attendees build lasting professional relationships throw 1:1 video speed dating, discussion group, watch parties, fireside chats, and AMAs. Create a virtual expo and sell exhibitor booths that allow exhibitors to host live demos, chat with attendee, schedule meetings, and add marketing material
VirtualPBX
**NEW** Unlimited User Plans for your entire office as low as $9.99/mo––––– Level up your business phone system without leveling up the complexity. VirtualPBX's clean, fast, and intuitive interface was designed to save you time and money while bringing modern features to your fingertips. Set up your phone system in as little as 5 minutes and start taking advantage of all the enterprise-grade features VirtualPBX has to offer. Plus, only with VirtualPBX can you receive 24/7 access to telephony experts 365 days per year. Get trusted VoIP for any office, anywhere. Begin your 14-day free demo today!
Crises Control
Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimizing the impact to people’s safety, damage to the environment and the organisation.
