WE RESPECT YOUR PRIVACY — HERE'S WHAT WE COLLECT (AND WHY)
We believe great software starts with understanding how it’s actually used. But your privacy is our priority. That’s why we never collect anything that can identify you personally or compromise your privacy.
YOUR CONSENT MATTERS
We only start tracking after you give us permission. You can turn it off anytime from your account settings, without any questions asked. Your choice, your control.
WHAT EXACTLY DO WE COLLECT?
To help improve our products and services, we collect technical and usage data like:
- Server software and version.
- MySQL and PHP version + server type.
- WordPress settings (language, memory limit,database prefix, website home url, admin email).
- Active theme and plugins.
We never track your personal content, messages, or files that can identify you individually. By collecting this non-personal information, we develop better, more compatible software and serve our customers better.
WHY WE COLLECT THIS DATA
Your anonymous data helps us:
- Fix bugs faster
- Build features users actually use
- Stop Adding Features No One Uses
- Improve speed and performance
- Test for real-world setups
In short, we believe Better data = better software for you.
Thanks for helping us build better tools. Whether it’s through your feedback or anonymous data, your input truly helps shape what we create.
Note: These locations may change with future updates as we improve our platform. For the most accurate and up-to-date information, please refer to the current version of each plugin.
HOW TO ENABLE/DISABLE USAGE INSIGHTS?
The location of the anonymous analytics settings may vary depending on the plugins or themes. The table below shows where you can find these options within each product.
| Cool Timeline | Setting Page Link |
| Cool Timeline Pro | Setting Page Link |
| LocoAI - Auto Translate for Loco Translate | Setting Page Link |
| LocoAI - Auto Translate for Loco Translate (Pro) | Setting Page Link |
| AI Translation For TranslatePress | Setting Page Link |
| AI Translation For TranslatePress (Pro) | Setting Page Link |
| AutoPoly - AI Translation For Polylang | Setting Page Link |
| AutoPoly - AI Translation For Polylang (Pro) | Setting Page Link |
| Cool FormKit Lite - Elementor Form Builder | Setting Page Link |
| Cool FormKit for Elementor Forms | Setting Page Link |
| Country Code For Elementor Form Telephone Field | Setting Page Link |
| Conditional Fields for Elementor Form | Setting Page Link |
| Conditional Fields for Elementor Form Pro | Setting Page Link |
| FormsDB for Elementor Forms | Setting Page Link |
| Events Shortcodes For The Events Calendar | Setting Page Link |
| Events Shortcodes Pro | Setting Page Link |
| The Events Calendar Countdown Addon | Setting Page Link |
| Coins Marketcap | Setting Page Link |
| Cryptocurrency Exchanges | Setting Page Link |
| Cryptocurrency Widgets | Setting Page Link |
| Cryptocurrency Widgets Pro | Setting Page Link |
| Cryptocurrency Widgets For Elementor | Setting Page Link |
| Pay With MetaMask for WooCommerce free / Pro | Setting Page Link |
| Contact Form Extender for Divi Builder | Setting Page Link |
Your Privacy & Data Rights
- No information is collected unless you explicitly enable usage tracking. Data collection begins only after your opt-in consent.
- Any collected data is limited to anonymous technical information and is used solely to improve plugin performance, compatibility, stability, and customer support.
- You may disable tracking or withdraw your consent at any time from the plugin settings. You can also request permanent deletion of your data by contacting contact@coolplugins.net.
- We do not collect personal content, and we never sell, rent, or share your data with third parties for advertising or marketing purposes.
- All collected data is stored securely. We implement reasonable technical and organizational safeguards to protect it from unauthorized access, misuse, or disclosure.
- Our data practices are designed to align with recognized privacy standards and applicable data protection regulations, including GDPR and similar laws.