close
Skip to:
Content
Pages
Categories
Search
Top
Bottom

Error Updating the Profile Picture

  • Image

    @bugdens

    Participant

    1 month ago

    Hello,

    I’m unable to update the profile picture on a subscriber account.
    When I attempt to upload an image via the BuddyPress profile page, I get the following message:
    ‘An error occurred. Please try again later.’

    No problem with the admin account.

    This is my site:

    Courses


    If you wanted to see this behaviour please create an account by clicking the login link on the menu.

    Once logged in go to:
    https://elearning.netmonics.com/members/admin/profile/
    Then try to add a profile picture.

    WordPress version is 6.9.1.
    Issue still occurs with the twenty twenty five theme installed.

    Any suggestions gratefully received.

    Steve

Viewing 5 replies - 1 through 5 (of 5 total)
  • Image

    @bugdens

    Participant

    4 weeks ago

    I received a reply via email from sofiacarson. Thank you.

    I’m not sure why I can’t see the reply listed here.
    That seems very strange.

    Image

    @bugdens

    Participant

    4 weeks ago

    I discovered that if I delete the ‘Gravatar’ directory in the WordPress installation, the correct images are picked up by the BuddyPress profile.

    However, the WordPress profile doesn’t show a profile picture, nor does the top bar.
    If I deactivate BuddyPress, then WordPress picks up the Gravatar images correctly.

    Steve

    Image

    @bugdens

    Participant

    4 weeks ago

    If however, I use the BuddyPress profile page to change the picture, then the correct image is displayed in the toolbar and wordpress profile page, as well as the buddypress profile.

    Image

    @thinlizzie

    Participant

    3 weeks, 1 day ago

    Steve, I tried creating a test account on your site but too complicated.
    There are two registration pages to fill out, one after the other.

    Image

    @bugdens

    Participant

    6 days, 2 hours ago

    Hi Thinlizzie,

    Thank you for checking out my site.

    I’m using Learndash to provide the registration, I’ve now discovered that BuddyPress displays it’s registration page right after the Learndash registration page is displayed.

    I’ve disabled BuddyPress now and all works fine.

    I was planning to use BuddyPress with BBPress but have now decided to use a WPForo forum as I don’t think I need BuddyPress at the current time, a Q&A forum should suffice.

    Many thanks once again for attempting to create an account.

    Best Regards,

    Steve

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.

Topic Info

Topic Tags

Skip to toolbar